Had a new fence installed this week. The whole process from the quote to installation went without any issues. We were especially surprised that removal of our old wooden fence and the new fence was up the same day. Clean up was fantastic! Can’t say enough good things about the price and service from Illinois Fence. I highly recommend this company.
Honest and no BS review:First: The crew that installed my fence were awesome and very professional. they also made sure everything was cleaned up when they where done and tried thier best not to ruin my back yard (day of install was a muddy mess). The quality of the fence is well made and sturdy (felt and looked like commercial grade, not residential grade) not flimsy or cheap. They also reinforced the lower part of the fence panels with metal supports along with doing the same to the gate posts and gates. Over all the install crew I would rate at a grade A+.Second: The salesperson was very polite and didn't play the "used car" salesman when quoting. But communication with this company in general is not great (again honest and no BS review). When calling the office it is hit or miss on them picking up or when leaving voicemail may take them a couple of hours to respond. Texting them is also in the same boat. Now when we did get someone they were very pleasant and answered every question we had using both forms of communication. Now did it feel sometimes like we were an inconvenience then a paying client... yes, but over all the Costomer service/sales side I would rate at a grade of B, just something to be mindful of. As a suggestion to the owner and company, "treat clients as friends... not checks"Lastly: We are very pleased over all and love how the fence looks. I recommend and will be recommending Illinois Fence to my neighbors.
Illinois fence did a fantastic job! Carmen gave us a quote that was unmatched, they were always in communication and the fence was done in 1 day. While working on the fence they rang our bell a few times to be sure we approved of what they were doing. Love our new fence so much!! Jackie and Karley were very easy to get ahold of via text message which I love and makes it so much easier
We had a great experience with Illinois Fence. Jason was so friendly, thorough, and answered all our questions when he came to examine our yard. We liked that he had thoughts about our fence considering we have a large dog.The quote we received was below what we were expecting, so we were pleasantly surprised. We ended up getting an installation date less than two weeks after the quote, plus their crew got the job done in about a day for our 3/4 acre yard. (They came back the next morning to quickly finish off the gates.) The crew did an amazing job, especially considering that it was a very frigid day. We saw them testing the fence to make sure it was stable as they were working. The fence looks great, it's secure, we've got a warranty in case anything goes wrong, and we couldn't be happier! Definitely recommend!
Recently had a fence installed for our backyard by Illinois fence - the whole process from obtaining the estimate through installation was seamless. I worked with Carmen on the estimate and he was very responsive, answered all our questions, and made sure the installation would go as we requested. I was also grateful that they assisted in getting the appropriate permit for our town. We had frequent updates from the office via text and it was very easy to ask questions and follow up via text. Our fence looks great and our puppy is so happy to have the freedom to run safely. Thanks to everyone at Illinois Fence!
I have to say, Illinois Fence was a pleasure to deal with. From Jason coming out to give an estimate, to Jackie helping with concerns, right down to the crew that came out to remove and install the new fence. Any time I sent a text, I got a response immediately. I've never been more pleased with a company and crew. I will, and have already recommended their services. You guys are World Class in my book. Thank you so very much for the outstanding work and customer service you provided. Here are some before and after photos.
All the employees were so helpful during all steps of the process. Thank you for an amazing new and affordable fence for my yard! Definitely will recommend!
We had our new vinyl privacy fence installed by Illinois Fence at the beginning of September, 2024. We are very satisfied with the quality and look of the fence! The installers were very friendly and quick!I would recommend Illinois Fence Company!
First class operation from start to finish. Jason is a very professional salesman who actually understands your fencing needs. Jackie is wonderful and always on top of scheduling and any administrative need to make things run smooth. The crew were professional, prompt, courteous, and worked their tails off. Couldn’t be happier with my new fence.
Illinois Fencing did a beautiful job putting up our new fence. With the advice of our salesman we went with the aluminum fence, it makes our yard look a 100 percent better. They were quick putting it up & cleaned up after the installation. If I had to replace another fence I would not think twice about who I would call.
Amazing Fence Installation!I am absolutely thrilled with the work done by Illinois Fence Company. They installed our aluminum fence in one day, and it looks fantastic! The entire process was smooth from start to finish.The crew was professional, efficient, and cleaned up after themselves. The price was very reasonable compared to other quotes we received. I would highly recommend this company to anyone looking for a new fence.A+ service!
Very happy with Illinois Fence from beginning to the end. Carmen, front office staff and installers were always professional and very quick to answer any questions. Very easy to work with and accommodating. Job well done and would definitely recommend.
Highly recommend Illinois Fence Company! We had a great experience with them, despite a mix up on the fencing style that we had ordered that was beyond their control. They took care of JULIE and the city permit, etc, so we did not have to worry about any of that. The crew showed up on time on our original installation date and was super efficient! The guys were extremely nice, professional, and cleaned up any wood scraps, etc and the sawdust with our hose when they were done. Jason, who is a member of the family that owns the business, came to our house to help manage the fencing mixup. He was so friendly and even asked if we had a dog (which we do) and expedited the process to make sure we had the new fence up asap. Our new cedar fence looks amazing and the gates they installed are also perfect. I've already given out the company's info recommending them to our neighbors who have asked who we used. Thanks again!
Recently we had Illinois Fence install our cedar fence. They were on time and completed the project in a timely manner. The installers were professional and did a great job. Our new fence is beautiful. I highly recommend Illinois Fence if you need a new fence.
Jason was helpful and installation went well but very poor clean up. We found lots of sharp pieces of plastic and a few nails in our backyard after the project was completed. The company sent a text apology upon hearing this but offered nothing.4/22 Update - While the company responded to my review saying they would provide a small refund, they never actually reached out to me and this was never provided.
This is one of the best companies I've ever dealt with. Their customer service is top notch. I have a tricky situation with my fence install and the owner is getting involved. Fantastic service from start to finish
Nick and his team did an awesome job with the installation on my new vinyl fence. I would highly recommend Illinois Fence Company to anyone considering a new fence. I’m very happy and wish I would’ve done it sooner.
I would highly recommend Illinois Fence Company. The whole experience couldn’t have went any better. The quote couldn’t have been done any faster than it was. The price was great! They got us right into the schedule and let me tell you their crew works hard. The whole experience was fantastic and they kept in touch with us through the process. The vinyl fence is heavy duty and looks fantastic! A+ company and product!!!!
The fence was installed in 1 day! The crew was respectful and cleaned up leaving the yard looking better than when they came! All my questions were answered. Beautiful! Two neighbors will be calling to get new fences. Thank you.
We are so glad we chose Illinois fence. From the first meeting with the salesperson Jason to the office and installation crew everyone was extremely professional and courteous. The installation by the crew was excellent and was completed in 1 day. Lifetime warranty on materials which are made in America and a 5 year warranty on labor. It seems the main competitor in my neighborhood the fence paint is all flaking after a short time but I understand theirs is imported from China. Very happy with this company, wish I had it installed much sooner it looks beautiful and surprisingly makes the yard appear larger . Really adds security to my home.
Just had them install a vinyl fence and it is amazing! The office staff, estimator, and crew are very professional and detailed. Explained eveverything to my understanding. Would recommend to everyone for their fencing needs!
Highly recommend Illinois Fence! We got a few different quotes and IFC was very cost competitive. They fit us in for a quick install and the new fence looks great!We recently had an issue with a tree branch damaging one of the fence rails and they were very responsive and helped us get it fixed quick!We went with the 6' Vinyl Fence in Khaki.
Jason & his entire team were amazing to work with. The team did a great job with my fence. As anyone should do, I reached out to multiple fence company’s and not only was Illinois Fence Company price the best, I never once felt like it was a sales pinch or forced into picking their product. To me the little things mean the most, whether it was being 100% transparent with re scheduling due to weather or for simply filling out the village fence application permit so that I could easily take it to my village for approval. Thanks again for the great work!
We love our fence! Carmen was so nice and professional. He didn't even mind my excessive questions. The men that came to install the fence were so quick and professional. They made sure to keep me in the loop with a couple minor snags. They were resolved quickly and with my approval. I would highly recommend this company.
We are very happy with our decision to hire Illinois Fence Company to install our new cedar fence. Jason was very thorough, professional, transparent, and honest. He helped us evaluate different options, and ultimately decide on the best fence for us. Would highly recommend!
Jason was a fantastic salesperson. Took the time to explain their products and helped me pick the best option for my needs. The team installed the fence and gate on time and it came out better than expected. Highly recommend Jason and the Illinois Fence Company.
I had previously given an unfavorable review because I thought they weren't responding to me. But Paul the owner called me and made the situation right. He said I should have called him right away which I did not. Anyway we are very pleased with our fence and Paul's response. Even our son is going to have his fence installed by Illinois Fence. Thank you for taking care of us.
Jason at Illinois Fence is great to work with. He initially helped me with my fence install. Everyone was professional and responsive. In addition when I needed part of a fence temporarily removed for another project, he was able to coordinate it quickly.
Jason showed up on the day of our scheduled appointment and provided an estimate the same day. I called him a couple times with questions which he answered behind going ahead with the proposal. NO sales pressure at all which was nice. Just courteous professional service. The crew came out on the scheduled day and removed the old fence and installed the new one. A 6 ft Cedar, with 5x5 posts that were set in concrete. Very sturdy, well built and very well installed
We just wanted to thank your company. The fence is awesome. The installers were great. I cant believe how fast they are. From the estimate through the install everything was on point. We will have an awesome summer with our little ones running around the yard. Special shot out to Jason who explained the whole process
Had a new fence installed this week. The whole process from the quote to installation went without any issues. We were especially surprised that removal of our old wooden fence and the new fence was up the same day. Clean up was fantastic! Can’t say enough good things about the price and service from Illinois Fence. I highly recommend this company.
Honest and no BS review:First: The crew that installed my fence were awesome and very professional. they also made sure everything was cleaned up when they where done and tried thier best not to ruin my back yard (day of install was a muddy mess). The quality of the fence is well made and sturdy (felt and looked like commercial grade, not residential grade) not flimsy or cheap. They also reinforced the lower part of the fence panels with metal supports along with doing the same to the gate posts and gates. Over all the install crew I would rate at a grade A+.Second: The salesperson was very polite and didn't play the "used car" salesman when quoting. But communication with this company in general is not great (again honest and no BS review). When calling the office it is hit or miss on them picking up or when leaving voicemail may take them a couple of hours to respond. Texting them is also in the same boat. Now when we did get someone they were very pleasant and answered every question we had using both forms of communication. Now did it feel sometimes like we were an inconvenience then a paying client... yes, but over all the Costomer service/sales side I would rate at a grade of B, just something to be mindful of. As a suggestion to the owner and company, "treat clients as friends... not checks"Lastly: We are very pleased over all and love how the fence looks. I recommend and will be recommending Illinois Fence to my neighbors.
Illinois fence did a fantastic job! Carmen gave us a quote that was unmatched, they were always in communication and the fence was done in 1 day. While working on the fence they rang our bell a few times to be sure we approved of what they were doing. Love our new fence so much!! Jackie and Karley were very easy to get ahold of via text message which I love and makes it so much easier
We had a great experience with Illinois Fence. Jason was so friendly, thorough, and answered all our questions when he came to examine our yard. We liked that he had thoughts about our fence considering we have a large dog.The quote we received was below what we were expecting, so we were pleasantly surprised. We ended up getting an installation date less than two weeks after the quote, plus their crew got the job done in about a day for our 3/4 acre yard. (They came back the next morning to quickly finish off the gates.) The crew did an amazing job, especially considering that it was a very frigid day. We saw them testing the fence to make sure it was stable as they were working. The fence looks great, it's secure, we've got a warranty in case anything goes wrong, and we couldn't be happier! Definitely recommend!
Recently had a fence installed for our backyard by Illinois fence - the whole process from obtaining the estimate through installation was seamless. I worked with Carmen on the estimate and he was very responsive, answered all our questions, and made sure the installation would go as we requested. I was also grateful that they assisted in getting the appropriate permit for our town. We had frequent updates from the office via text and it was very easy to ask questions and follow up via text. Our fence looks great and our puppy is so happy to have the freedom to run safely. Thanks to everyone at Illinois Fence!
I have to say, Illinois Fence was a pleasure to deal with. From Jason coming out to give an estimate, to Jackie helping with concerns, right down to the crew that came out to remove and install the new fence. Any time I sent a text, I got a response immediately. I've never been more pleased with a company and crew. I will, and have already recommended their services. You guys are World Class in my book. Thank you so very much for the outstanding work and customer service you provided. Here are some before and after photos.
All the employees were so helpful during all steps of the process. Thank you for an amazing new and affordable fence for my yard! Definitely will recommend!
We had our new vinyl privacy fence installed by Illinois Fence at the beginning of September, 2024. We are very satisfied with the quality and look of the fence! The installers were very friendly and quick!I would recommend Illinois Fence Company!
First class operation from start to finish. Jason is a very professional salesman who actually understands your fencing needs. Jackie is wonderful and always on top of scheduling and any administrative need to make things run smooth. The crew were professional, prompt, courteous, and worked their tails off. Couldn’t be happier with my new fence.
Illinois Fencing did a beautiful job putting up our new fence. With the advice of our salesman we went with the aluminum fence, it makes our yard look a 100 percent better. They were quick putting it up & cleaned up after the installation. If I had to replace another fence I would not think twice about who I would call.
Amazing Fence Installation!I am absolutely thrilled with the work done by Illinois Fence Company. They installed our aluminum fence in one day, and it looks fantastic! The entire process was smooth from start to finish.The crew was professional, efficient, and cleaned up after themselves. The price was very reasonable compared to other quotes we received. I would highly recommend this company to anyone looking for a new fence.A+ service!
Very happy with Illinois Fence from beginning to the end. Carmen, front office staff and installers were always professional and very quick to answer any questions. Very easy to work with and accommodating. Job well done and would definitely recommend.
Highly recommend Illinois Fence Company! We had a great experience with them, despite a mix up on the fencing style that we had ordered that was beyond their control. They took care of JULIE and the city permit, etc, so we did not have to worry about any of that. The crew showed up on time on our original installation date and was super efficient! The guys were extremely nice, professional, and cleaned up any wood scraps, etc and the sawdust with our hose when they were done. Jason, who is a member of the family that owns the business, came to our house to help manage the fencing mixup. He was so friendly and even asked if we had a dog (which we do) and expedited the process to make sure we had the new fence up asap. Our new cedar fence looks amazing and the gates they installed are also perfect. I've already given out the company's info recommending them to our neighbors who have asked who we used. Thanks again!
Recently we had Illinois Fence install our cedar fence. They were on time and completed the project in a timely manner. The installers were professional and did a great job. Our new fence is beautiful. I highly recommend Illinois Fence if you need a new fence.
Jason was helpful and installation went well but very poor clean up. We found lots of sharp pieces of plastic and a few nails in our backyard after the project was completed. The company sent a text apology upon hearing this but offered nothing.4/22 Update - While the company responded to my review saying they would provide a small refund, they never actually reached out to me and this was never provided.
This is one of the best companies I've ever dealt with. Their customer service is top notch. I have a tricky situation with my fence install and the owner is getting involved. Fantastic service from start to finish
Nick and his team did an awesome job with the installation on my new vinyl fence. I would highly recommend Illinois Fence Company to anyone considering a new fence. I’m very happy and wish I would’ve done it sooner.
I would highly recommend Illinois Fence Company. The whole experience couldn’t have went any better. The quote couldn’t have been done any faster than it was. The price was great! They got us right into the schedule and let me tell you their crew works hard. The whole experience was fantastic and they kept in touch with us through the process. The vinyl fence is heavy duty and looks fantastic! A+ company and product!!!!
The fence was installed in 1 day! The crew was respectful and cleaned up leaving the yard looking better than when they came! All my questions were answered. Beautiful! Two neighbors will be calling to get new fences. Thank you.
We are so glad we chose Illinois fence. From the first meeting with the salesperson Jason to the office and installation crew everyone was extremely professional and courteous. The installation by the crew was excellent and was completed in 1 day. Lifetime warranty on materials which are made in America and a 5 year warranty on labor. It seems the main competitor in my neighborhood the fence paint is all flaking after a short time but I understand theirs is imported from China. Very happy with this company, wish I had it installed much sooner it looks beautiful and surprisingly makes the yard appear larger . Really adds security to my home.
Just had them install a vinyl fence and it is amazing! The office staff, estimator, and crew are very professional and detailed. Explained eveverything to my understanding. Would recommend to everyone for their fencing needs!
Highly recommend Illinois Fence! We got a few different quotes and IFC was very cost competitive. They fit us in for a quick install and the new fence looks great!We recently had an issue with a tree branch damaging one of the fence rails and they were very responsive and helped us get it fixed quick!We went with the 6' Vinyl Fence in Khaki.
Jason & his entire team were amazing to work with. The team did a great job with my fence. As anyone should do, I reached out to multiple fence company’s and not only was Illinois Fence Company price the best, I never once felt like it was a sales pinch or forced into picking their product. To me the little things mean the most, whether it was being 100% transparent with re scheduling due to weather or for simply filling out the village fence application permit so that I could easily take it to my village for approval. Thanks again for the great work!
We love our fence! Carmen was so nice and professional. He didn't even mind my excessive questions. The men that came to install the fence were so quick and professional. They made sure to keep me in the loop with a couple minor snags. They were resolved quickly and with my approval. I would highly recommend this company.
We are very happy with our decision to hire Illinois Fence Company to install our new cedar fence. Jason was very thorough, professional, transparent, and honest. He helped us evaluate different options, and ultimately decide on the best fence for us. Would highly recommend!
Jason was a fantastic salesperson. Took the time to explain their products and helped me pick the best option for my needs. The team installed the fence and gate on time and it came out better than expected. Highly recommend Jason and the Illinois Fence Company.
I had previously given an unfavorable review because I thought they weren't responding to me. But Paul the owner called me and made the situation right. He said I should have called him right away which I did not. Anyway we are very pleased with our fence and Paul's response. Even our son is going to have his fence installed by Illinois Fence. Thank you for taking care of us.
Jason at Illinois Fence is great to work with. He initially helped me with my fence install. Everyone was professional and responsive. In addition when I needed part of a fence temporarily removed for another project, he was able to coordinate it quickly.
Jason showed up on the day of our scheduled appointment and provided an estimate the same day. I called him a couple times with questions which he answered behind going ahead with the proposal. NO sales pressure at all which was nice. Just courteous professional service. The crew came out on the scheduled day and removed the old fence and installed the new one. A 6 ft Cedar, with 5x5 posts that were set in concrete. Very sturdy, well built and very well installed
We just wanted to thank your company. The fence is awesome. The installers were great. I cant believe how fast they are. From the estimate through the install everything was on point. We will have an awesome summer with our little ones running around the yard. Special shot out to Jason who explained the whole process